COACHING FOR SOCIAL CARE
Our vast experience of working in the health sector combined with our deep understanding of how to support organisations to create workforces and cultures and that enable behaviour change, has led to significant applications in the social care and community sectors.
We work with organisations across the integration of health and social care in communities to use coaching based approaches that change the dynamic between people using services and service providers. Our aim is to enable systems to deliver on their ambition to provide person-centred, coordinated care designed to fit around the person's health and social care needs.
Our programmes are based in strengths-based positive psychology methods that support workforces to adopt asset based approaches, leveraging the skills and talents of people using services, along with the resources in their communities, in order to improve independence and wellbeing.
Central to our approach is an emphasis on co-production and developing equal partnerships between people who use services, carers and professionals. We also work co-productively in the design and development of our programmes, bringing in the voices of people who use services to plan, develop and co-deliver the interventions we are commissioned to provide.
The benefits of coaching in Social Care
- Increased physical and mental health and social care outcomes
- People living more actively and connected with their local communities
- Greater satisfaction for people using services and their carers
- Improved practitioner-service user communication and partnership
- Long term sustained benefits in terms of cost reductions and service development
- Engaged practitioners and social care workforce who can more efficiently respond in how they deliver services and prevent future high use of resources
TPC has worked in partnership with social care organisations to design bespoke coaching skills development programs in the following areas:
Supporting practitioners to develop conversational skills that engage people with social care needs and carers in coaching style interactions to elicit goals that encourage self management, improve relationships with service providers, and increase social, psychological and physical health.
Supporting practitioners to use coaching approaches that engage people to move from being passive users or recipients of services towards becoming more active in how they access and use support (e.g. personal budgets).
Early intervention and prevention
Supporting practitioners to use coaching based processes that engage people earlier in their service user journey, getting to the heart of a problem before they escalate, thereby making the strategic shift towards prevention and early intervention.